CLAREMEDICA · AI CARE COORDINATOR
Bilingual AI Receptionist · English & Spanish · 24/7
Try: "Can I schedule an appointment at the Hialeah center?"
Want to see how Sofia can work for Claremedica?
📅 Book a 15-Min DemoYou don't decide on a network rollout until Sofia has proven herself at one center first.
Sofia goes live at one Claremedica center. She answers every call 24/7, fully bilingual, and handles scheduling, callbacks, and after-hours questions — warm transfer to staff when needed.
⚡ Live in 7 days · Setup waivedEvery call tracked — after-hours recovery, staff time saved, bilingual call volume, patient satisfaction signals. Full data report at day 30 in board-ready format.
📊 Full 30-day performance reportIf the pilot delivers, we present a rollout plan for all Claremedica locations — with network pricing locked in. If it doesn't, you walk away with no penalty.
🔒 Network pricing locked at pilot closeNot a contract. Not a deployment. One location, one month, with a full guarantee.
Sofia handles every inbound call at the pilot location — 24 hours a day, 7 days a week, in English and Spanish. Your staff gets real-time call summaries. You get 30 days of hard data before deciding anything about your other locations.
30-Day ROI Guarantee: If Sofia doesn't measurably reduce missed after-hours calls within 30 days, we refund your first month. No questions, no friction.
Answers every call in English or Spanish — natively, not translated. Handles scheduling, directions, general questions, and warm transfers to staff when clinical judgment is needed.
Every missed or after-hours call triggers an intelligent callback within 60 seconds — confirming the patient's need, answering questions, or booking the next available appointment.
Total calls handled, after-hours recovery rate, bilingual call volume, staff time saved, and escalation patterns — delivered in board-ready format at day 30.
After every call your staff receives a structured summary via email or SMS — patient name, reason for call, action needed. Nothing falls through the cracks.
BAA ready to sign on day one. No PHI stored in AI systems. All call logs encrypted at rest and in transit. Compliance documentation provided before go-live.
Sofia is configured with Claremedica's specific protocols, FAQs, and escalation rules. Admin team orientation included. No IT project required.
Claremedica's entire differentiation is personal, high-touch care. Sofia protects that promise when your staff is busy — not replaces it.
"Our providers see only 450 patients — not 1,500+ like most clinicians."
Sofia handles the 80% of calls that are logistics — scheduling, directions, refill routing — so your staff can give full attention to the 20% that require a human. That's how you protect your care ratio across 15+ locations.
"Each center feels like a community where patients know they matter to us."
Whether a patient calls Hialeah or Palm Beach Gardens, Sofia delivers the same warm, bilingual, on-brand experience. No variance by location, shift, or staff availability. That's how you scale the Claremedica feel.
"Communication. We talk clearly and openly with you."
Sofia is natively bilingual — not translated. She speaks Spanish the way your South Florida patients speak it. A Spanish-dominant senior who calls after hours gets the same care experience as anyone who calls at 9 AM.
"30% fewer hospitalizations than the national average."
Consistent follow-up and after-hours coverage directly impact readmission rates and patient retention — the metrics your PE investors track closely. AI follow-up is an EBITDA lever, not just a tech upgrade.
If Hialeah delivers, rolling out to all Claremedica centers is a single conversation — not a new procurement process. Network pricing locked at pilot close.
Network rollout plan presented at 30-day review. No commitment required before then.
15 minutes. Ask everything. Then decide.
Tell us which location you're considering for the pilot. We'll respond within 24 hours.